Effective Date: May 28, 2025

App Name: Chandi by JewelVeda

Company Name: JewelVeda

1. Introduction

At Chandi by JewelVeda, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our mobile app or interact with our services.

By using our app, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

• Full Name
• Email Address
• Mobile Number
• Shipping and Billing Address

b. Device & Usage Data

• Device Type & OS
• IP Address
• App Usage Behavior (e.g., pages visited, features used)
• Cookies and similar technologies (if applicable)

c. Order History

• Products purchased
• Transaction details
• Order status and delivery updates

3. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Personalize your shopping experience
• Send transactional updates (e.g., order confirmations)
• Improve app functionality and user experience
• Prevent fraud and ensure security
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. However, we may share it with:

• Service Providers: Payment processors, delivery partners, and technical support vendors
• Legal Authorities: If required by law, or to protect rights and safety
• Business Transfers: In case of a merger, acquisition, or asset sale

5. Data Security

We implement industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

You have the right to:

• Access or update your personal information
• Request deletion of your account/data
• Opt-out of promotional communications (via settings or unsubscribe links)

To make such requests, please contact us at: jewelvedagold@gmail.com

7. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices.

8. Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will notify you through the app or by email.

10. Contact Us

If you have questions or concerns about this policy, contact us at: